Resilient Organizations

MANAGEMENT, Authors Ranjay Gulati and Anthony J. Mayo discuss the new approach of their Management book

High Growth Requires Customer-first Thinking (Globe and Mail, 2012)

TiEcon Interview with Mateen Syed (TiEcon, 2010)

High Growth Requires Customer-first Thinking 

The Real Meaning of Organizational Solutions

Customizing Solutions to Meet Customer Needs


How Can Leadership Mobilize for Change?(Sarder TV, June 2015)

Diagnostic Thinking(HBR Video, March 12, 2013)


Reorganize for Resilience: Putting Customers at the Center of Your Organization to Realize Profitable Growth (Marketing Science Institute, 2012)

How to Build an Effective Organisation with Prof. Ranjay Gulati, (Modern Masterclass, Episode 5, February, 2020)
Creating a Customer-Centric Business (HBR Video, June 28, 2010)


Alliances and Networks, the 2014 Dan and Mary Lou Schendel Best Paper

Interfirm Alliances (Marketing Science Institute, 2012)

Partnering for Solutions Success

Bridging Company Siloes for Solutions Success